Privacy Policy

Effective Date: [July 31, 20 25]

Restore Skin and Wellness (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients' personal, medical, and financial information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable privacy laws and standards, including HIPAA when applicable.



1. Information We Collect

We collect the following types of information during your interaction with our medspa:

A. Personal Identifiable Information (PII):

  • Name, address, email, phone number, date of birth
  • Payment and billing details

B. Protected Health Information (PHI):

  • Medical history, allergies, medications, skin concerns
  • Treatment records, notes, photos (before and after)
  • Referral information or physician communication (if applicable)

C. Digital and Technical Information:

  • IP address, browser/device type, usage data
  • Interaction with our website, online forms, and booking system
  • Social media engagement (if you interact with us via Instagram, Facebook, etc.)


2. How We Use Your Information

We use your information to:

  • Provide, coordinate, and personalize your treatments and care
  • Schedule and confirm appointments
  • Respond to your questions or service requests
  • Maintain accurate internal records
  • Comply with applicable laws and regulations
  • Improve our services, safety, and website performance
  • Send you occasional marketing messages (with your consent)


3. How We Share Your Information

We may share your information only when necessary and in accordance with this policy:

  • With authorized medical staff and personnel to deliver your care
  • With third-party service providers (booking software, payment processors, marketing platforms) who must agree to maintain confidentiality
  • With legal authorities, if required by law, subpoena, or for health and safety purposes
  • With your permission, for before/after photos, testimonials, or social media usage

We do not sell or trade your personal or health information.


4. Marketing & Communication Preferences

We may send promotional messages, appointment reminders, or newsletters via email, SMS, or social media. You can opt out at any time by:

Your marketing preferences will not affect your care or access to services.


5. HIPAA Compliance

As a medical aesthetics provider, we comply with applicable aspects of the Health Insurance Portability and Accountability Act (HIPAA). Your medical records and PHI are protected and will only be accessed or disclosed in accordance with HIPAA guidelines and your written consent.


6. Data Security

We maintain strict administrative, technical, and physical safeguards to protect your personal and health data:

  • Secure, HIPAA-compliant client management software
  • Staff confidentiality training
  • Limited access to sensitive information
  • Secure, encrypted website (SSL) and payment systems


7. Your Rights

You have the right to:

  • Access or update your personal information
  • Request your records
  • Withdraw consent to marketing communications
  • Request deletion of your data (subject to legal and medical record-keeping requirements)

To make any of these requests, contact us at info@restoreskinwellness.com


8. Policy Updates

This policy may be updated periodically. We will notify clients of significant changes via email or our website.


9. Contact Us

If you have questions or concerns about your privacy or this policy, please reach out:

Restore Skin and Wellness Medspa
3493 Gulf Breeze Pkwy - Gulf Breeze, FL 32533
850-490-394
 info@restoreskinwellness.com
 https://www.restoreskinwellness.com/